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<P lang=yo style='FONT-SIZE: 20pt; MARGIN-BOTTOM: 14pt; FONT-FAMILY: "Calibri Light"; MARGIN-TOP: 0pt; COLOR: #464646'>Troubleshooting</P></DIV>
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<P style="FONT-SIZE: 10pt; FONT-FAMILY: Calibri; COLOR: #767676; MARGIN: 0in">Sunday, February 19, 2023</P>
<P style="FONT-SIZE: 10pt; FONT-FAMILY: Calibri; COLOR: #767676; MARGIN: 0in">12:14 PM</P></DIV>
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<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in">Software doesn't have defects. Programmers do. And I'm no exception. So what should you do if OneMore doesn't seem to be doing what it should be doing?</P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in">&nbsp;</P>
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=1>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=1><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">OneMore is a DLL that runs as a OneNote add-in. Running in the context of OneNote, antivirus protection software should let it run without disruption. However, OneMore also uses a couple of executable files, </SPAN><SPAN style='FONT-SIZE: 10pt; FONT-FAMILY: "Lucida Console"; BACKGROUND: #f1f1f1; FONT-WEIGHT: normal; FONT-STYLE: normal'>OneMoreTray.exe</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal"> and </SPAN><SPAN style='FONT-SIZE: 10pt; FONT-FAMILY: "Lucida Console"; BACKGROUND: #f1f1f1; FONT-WEIGHT: normal; FONT-STYLE: normal'>OneMoreProtocolHandler.exe</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">, to orchestrate some of its functionality. You may need to add these two executables to the exception/allow list in your antivirus software.</SPAN> </LI></OL>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in">&nbsp;</P>
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=1>
<LI style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=2><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">If installing as a local admin, but the add-in doesn't appear for domain accounts on that machine, this may be due to a corporate policy blocking a Windows feature called Active Setup. See the comments on </SPAN><A href="https://github.com/stevencohn/OneMore/issues/1041"><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri">this OneMore ticket #1041</SPAN></A> </LI></OL>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in 0in 0in 0.375in">&nbsp;</P>
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=1>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=3><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: black; FONT-STYLE: normal">Check the log file! This is your first stop for diagnosing problems. OneMore writes a log file to </SPAN><SPAN style='FONT-SIZE: 9.5pt; FONT-FAMILY: "Lucida Console"; BACKGROUND: #e8e8e8; FONT-WEIGHT: normal; COLOR: #172b4d; FONT-STYLE: normal'>%TEMP%\OneMore.log</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: black; FONT-STYLE: normal"> - this might be </SPAN><SPAN style='FONT-SIZE: 9pt; FONT-FAMILY: "Lucida Console"; BACKGROUND: #e8e8e8; FONT-WEIGHT: normal; COLOR: #172b4d; FONT-STYLE: normal'>%TMP%\OneMore.log</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: black; FONT-STYLE: normal"> on your system. You can easily get to this from the hyperlink on the OneMore About dialog, presuming OneMore is working enough so you can get there. But often, errors will be written to this log file. When submitting a bug, attach the entire log file or copy any exceptions in this log file to the issue ticket.</SPAN> </LI></OL>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in 0in 0in 0.375in">&nbsp;</P>
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=1>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=4><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: black; FONT-STYLE: normal">Try hiding or removing the settings file or folder. OneMore stores its </SPAN><SPAN style='FONT-SIZE: 9pt; FONT-FAMILY: "Lucida Console"; BACKGROUND: #e8e8e8; FONT-WEIGHT: normal; COLOR: #172b4d; FONT-STYLE: normal'>Settings.xml</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: black; FONT-STYLE: normal"> in the </SPAN><SPAN style='FONT-SIZE: 9.5pt; FONT-FAMILY: "Lucida Console"; BACKGROUND: #e8e8e8; FONT-WEIGHT: normal; COLOR: #172b4d; FONT-STYLE: normal'>%APPDATA%\OneMore</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: black; FONT-STYLE: normal"> folder. You can rename the file or the entire folder to hide it temporarily. Any new settings stored by OneMore will create a new file or folder. If you discover this is not the problem, you can restore your renamed folder. But if there is a problem here, submit a new bug and attach your </SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: #172b4d; FONT-STYLE: normal">Settings.xml</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: black; FONT-STYLE: normal"> file.</SPAN> </LI></OL>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in 0in 0in 0.375in">&nbsp;</P>
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=1>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=5><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">Check if OneNote is loading the OneMore.</SPAN> 
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=a>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=1><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">Click File, Options, and then Add-ins. OneMore should be listed in the table.</SPAN> 
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black"><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri">Click the "Go…" button at the bottom to open the COM Add-ins dialog. Ensure that OneMore is checked</SPAN> </LI></OL></LI></OL>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in 0in 0in 0.75in">&nbsp;</P>
<P style="MARGIN: 0in 0in 0in 0.75in"><IMG src="Troubleshooting_files/image001.png" width=321 height=104></P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in 0in 0in 0.375in">&nbsp;</P>
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=1>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=6><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">Enable OneNote's advanced user interface reporting. This enables the reporting of internal errors that are normally supressesed by OneNote while loading addin-ins.</SPAN> 
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=a>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=1><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">Click File, Options, and then Advanced</SPAN> 
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black"><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri">Scroll to the bottom and enable the option </SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-STYLE: italic">Show add-in user interface errors</SPAN> </LI></OL></LI></OL>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in 0in 0in 0.75in">&nbsp;</P>
<P style="MARGIN: 0in 0in 0in 0.75in"><IMG src="Troubleshooting_files/image002.png" width=520 height=156></P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in 0in 0in 0.375in">&nbsp;</P>
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=1>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=7><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: black; FONT-STYLE: normal">OneMore runs as a separate process called dllhost.exe. This is the generic hosting process so you'll find many of them. To identify the OneMore process, add the "Command line" column in the Details tab of Task Manager and look for the dllhost that has a parameter that starts </SPAN><SPAN style='FONT-SIZE: 9.5pt; FONT-FAMILY: "Lucida Console"; BACKGROUND: #e8e8e8; FONT-WEIGHT: normal; COLOR: #172b4d; FONT-STYLE: normal'>/Processid:{88AB...</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: black; FONT-STYLE: normal"> If this process doesn't show up after starting OneNote then you know that the add-in is not loading.</SPAN> </LI></OL>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in 0in 0in 0.375in">&nbsp;</P>
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=1>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=8><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">If OneMore doesn't load at all, the best thing to try is to uninstall it and then reinstall. If you don't already have the latest version, download it and give it a try. I try to keep up with defect tickets and address them as quickly as possible.</SPAN> </LI></OL>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in 0in 0in 0.375in">&nbsp;</P>
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=1>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px" value=9><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">Check that OneMore is registered correctly in the Windows System Registry. The OneMore project comes with </SPAN><A href="../developers/Scripts.htm"><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri">a helper script</SPAN></A><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal"> named </SPAN><SPAN style='FONT-SIZE: 9pt; FONT-FAMILY: "Lucida Console"; BACKGROUND: #e8e8e8; FONT-WEIGHT: normal; COLOR: #172b4d; FONT-STYLE: normal'>iq.ps1</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal"> that reports the OneMore Registry settings - it only reads and reports, it doesn't change anything. If there are any problems, this script will report them.</SPAN> </LI></OL>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in 0in 0in 0.375in">&nbsp;</P>
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=1>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=10><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">If OneNote is installed for&nbsp;</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: italic">all users</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">&nbsp;then OneMore must also be installed for&nbsp;</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: italic">all users</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">.</SPAN> </LI></OL>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in 0in 0in 0.375in">&nbsp;</P>
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=1>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=11><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">The OneMore installer comes in both 64-bit and 32-bit. It checks whether you're using the right one for your operating system. But use the 64-bit installer if you have 64-bit Windows. It has nothing to do with the bitness of Office or OneNote. Only use the 32-bit installer if your running 32-bit Windows.</SPAN> </LI></OL>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in 0in 0in 0.375in">&nbsp;</P>
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=1>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=12><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: black; FONT-STYLE: normal">If you see an error dialog that says something like "OneMore failed to connect to OneNote" then it's likely due to a bad OneNote configuration. This may also show up in the </SPAN><SPAN style='FONT-SIZE: 9.5pt; FONT-FAMILY: "Lucida Console"; BACKGROUND: #e8e8e8; FONT-WEIGHT: normal; COLOR: #172b4d; FONT-STYLE: normal'>%TEMP%\OneMore.log</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; COLOR: black; FONT-STYLE: normal"> file as something like "InvalidCastException" and "Microsoft.Office.Interop.OneNote.ApplicationClass" or "IApplication". Try to run the Office installer and choosing the Repair option. This will repair Office and OneNote and may clear up the connection issue.</SPAN> </LI></OL>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in">&nbsp;</P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in">As always, if you need to submit a bug, please collect as much information as you can so that I can try to reproduce the problem. You can use a file-share service of your choice to upload log files or any other files that you think are important. If you're looking for one, you could try <A href="https://privatebin.net/">https://privatebin.net/</A></P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in">&nbsp;</P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in">Thank you for your patience and support.</P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in">&nbsp;</P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in">&nbsp;</P>
<P lang=yo style='FONT-SIZE: 10pt; FONT-FAMILY: "Courier New"; COLOR: #43577c; MARGIN: 0in'>────────────────────────────────────────────────────────────────────────────────────────────────────</P>
<H1 lang=yo style="FONT-SIZE: 16pt; FONT-FAMILY: Calibri; COLOR: #1e4e79; MARGIN: 0in">Check OneNote Configuration</H1>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; MARGIN: 0in">The OneMore installer verifies OneNote settings in the Windows System Registry that are critical to the execution of add-ins like OneMore. This verification step can be run manually at any time by entering the following command line:</P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; MARGIN: 0in">&nbsp;</P>
<P><CODE lang=yo style="FONT-SIZE: 10pt; FONT-FAMILY: Consolas; MARGIN: 0in 0in 0in 0.375in"><SPAN style="COLOR: #7f7f7f">PS&gt;</SPAN> .\OneMoreSetupActions.exe --install-checkonenote</CODE></P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; MARGIN: 0in">&nbsp;</P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; MARGIN: 0in">This will report the configuration similar to the following. If any lines begin with the<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>word "warning", then the OneNote configuration may not be ready to run add-ins. It is highly recommended to rerun the OneNote installer, chosing the "repair" option.</P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; MARGIN: 0in">&nbsp;</P>
<P lang=yo style="FONT-SIZE: 8pt; MARGIN: 0in"><SPAN style='FONT-FAMILY: "Segoe UI Symbol"'>❯ </SPAN><SPAN style='FONT-FAMILY: "Lucida Console"'>.\OneMoreSetupActions.exe --install-checkonenote</SPAN></P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>&nbsp;</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>--------------------------------------------------</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>direct action: --install-checkonenote .. 2/19/2024 6:50:04 AM</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>OneMore installer running as user COHN-SPECTRE\steve (S-1-5-21-253190990-3394033273-2098327962-1003) elevated</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>on behalf of COHN-SPECTRE\steve</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>&nbsp;</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>CheckOneNoteAction.Install ---</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>VerifyOneNoteApplication()</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... checking HKEY_CLASSES_ROOT\OneNote.Application</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... found CLSID {DC67E480-C3CB-49F8-8232-60B0C2056C8E}</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... found CurVer OneNote.Application.15</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... OK</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>VerifyRootClass(CLSID)</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... checking HKEY_CLASSES_ROOT\CLSID\{DC67E480-C3CB-49F8-8232-60B0C2056C8E}</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... verified InprocServer32 Microsoft.Office.Interop.OneNote, Version=15.0.0.0, Culture=neutral, PublicKeyToken=...</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... verified ProgID as OneNote.Application.15</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... found TypeLib as {0EA692EE-BB50-4E3C-AEF0-356D91732725}</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... verified VersionIndependentProgID as OneNote.Application.15</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... OK</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>VerifyRootClass(WOW6432Node\CLSID)</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... checking HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{DC67E480-C3CB-49F8-8232-60B0C2056C8E}</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... verified InprocServer32 Microsoft.Office.Interop.OneNote, Version=15.0.0.0, Culture=neutral, PublicKeyToken=...</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... verified ProgID as OneNote.Application.15</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... found TypeLib as {0EA692EE-BB50-4E3C-AEF0-356D91732725}</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... verified VersionIndependentProgID as OneNote.Application.15</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... OK</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>VerifyRootClass(Software\Classes\CLSID)</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... checking HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{DC67E480-C3CB-49F8-8232-60B0C2056C8E}</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... verified InprocServer32 Microsoft.Office.Interop.OneNote, Version=15.0.0.0, Culture=neutral, PublicKeyToken=...</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... verified ProgID as OneNote.Application.15</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... verified TypeLib as {0EA692EE-BB50-4E3C-AEF0-356D91732725}</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... verified VersionIndependentProgID as OneNote.Application.15</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... OK</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>VerifyCurVer()</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... checking HKEY_CLASSES_ROOT\OneNote.Application.15</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... verified CLSID {DC67E480-C3CB-49F8-8232-60B0C2056C8E}</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... OK</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>VerifyTypeLib()</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... checking HKEY_CLASSES_ROOT\TypeLib\{0EA692EE-BB50-4E3C-AEF0-356D91732725}</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... verified Microsoft.Office.Interop.OneNote, Version=15.0.0.0, Culture=neutral, PublicKeyToken=...</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... verified Win32 Object Library C:\Program Files\Microsoft Office\Root\Office16\ONENOTE.EXE\3</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... verified win64 Object Library C:\Program Files\Microsoft Office\Root\Office16\ONENOTE.EXE\3</P>
<P lang=yo style='FONT-SIZE: 8pt; FONT-FAMILY: "Lucida Console"; MARGIN: 0in'>... OK</P>
<H1 lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: #1e4e79; MARGIN: 0in">&nbsp;</H1>
<H1 lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in">&nbsp;</H1>
<P lang=yo style='FONT-SIZE: 10pt; FONT-FAMILY: "Courier New"; COLOR: #43577c; MARGIN: 0in'>────────────────────────────────────────────────────────────────────────────────────────────────────</P>
<H1 lang=yo style="FONT-SIZE: 16pt; FONT-FAMILY: Calibri; COLOR: #1e4e79; MARGIN: 0in">Enable Advanced Installer Logging</H1>
<P lang=yo style="MARGIN: 0in"><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri">If the installer fails and the cause isn't clearly evident, run the installer from an administrative console using the following command. This will enable verbose logging and write to the log file named </SPAN><SPAN style='FONT-SIZE: 9.5pt; FONT-FAMILY: "Lucida Console"; BACKGROUND: #e9e9e9'>onemore_setup.log</SPAN><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri">.</SPAN></P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; MARGIN: 0in">&nbsp;</P>
<P lang=yo style='FONT-SIZE: 9.5pt; FONT-FAMILY: "Lucida Console"; COLOR: black; MARGIN: 0in 0in 0in 0.375in'><SPAN style="BACKGROUND: #e9e9e9">msiexec.exe /i OneMore_6.0.1_Setupx64.msi /Lvoicewarmupx onemore_setup.log</SPAN></P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in">&nbsp;</P>
<P style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; MARGIN: 0in"><A href="https://github.com/stevencohn/OneMore/issues/new?assignees=&amp;labels=bug%2C+unread&amp;projects=&amp;template=bug_report.md&amp;title="><SPAN lang=yo>Open a new ticket</SPAN></A><SPAN lang=yo> and attach the log file.</SPAN></P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in">&nbsp;</P>
<P lang=yo style='FONT-SIZE: 10pt; FONT-FAMILY: "Courier New"; COLOR: #43577c; MARGIN: 0in'>────────────────────────────────────────────────────────────────────────────────────────────────────</P>
<H1 lang=yo style="FONT-SIZE: 16pt; FONT-FAMILY: Calibri; COLOR: #1e4e79; MARGIN: 0in">OneNote Specific Problems</H1>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in">&nbsp;</P>
<H2 lang=yo style="FONT-SIZE: 14pt; FONT-FAMILY: Calibri; COLOR: #2e75b5; MARGIN: 0in">Search is Flaky</H2>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black; MARGIN: 0in">Some OneMore commands, such as the&nbsp;Link References&nbsp;command, use the internal search capabilities of OneNote. This is based on the Windows Search engine which indexes content on your computer. Sometimes it takes a while for the index to synchronize with recent changes in your notebooks. Sometimes it doesn't synchronize at all which means you don't find what you're looking for, or commands like&nbsp;Link References&nbsp;don't seem to work.</P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; MARGIN: 0in">&nbsp;</P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; MARGIN: 0in">To correct this, there are two possibilities. First, you can try rebuilding the Windows Search index for OneNote.</P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: #cdd4dc; MARGIN: 0in">&nbsp;</P>
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=1>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=1><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">Open the Windows Start menu and type&nbsp;Indexing Options&nbsp;and press Enter</SPAN> 
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black"><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri">Select&nbsp;Microsoft OneNote&nbsp;and click the&nbsp;Advanced&nbsp;button</SPAN> 
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black"><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri">Click the&nbsp;Rebuild&nbsp;button next to "Delete and rebuild index"</SPAN> 
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black"><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri">Press OK. This may take some time (hours maybe)</SPAN> </LI></OL>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; MARGIN: 0in">&nbsp;</P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; MARGIN: 0in">Second, if that doesn't seem to work, you can delete the OneNote cache</P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; MARGIN: 0in">&nbsp;</P>
<OL style="FONT-SIZE: 11.5pt; MARGIN-BOTTOM: 0in; FONT-FAMILY: Calibri; unicode-bidi: embed; MARGIN-TOP: 0in; FONT-WEIGHT: normal; DIRECTION: ltr; FONT-STYLE: normal" type=1>
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black" value=1><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; FONT-WEIGHT: normal; FONT-STYLE: normal">Close OneNote</SPAN> 
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black"><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri">Open Windows File Explorer</SPAN> 
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black"><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; COLOR: black">Navigate to the cache folder, something like </SPAN><SPAN style='FONT-SIZE: 9.5pt; FONT-FAMILY: "Lucida Console"; BACKGROUND: #e8e8e8; COLOR: #172b4d'>C:\Users\</SPAN><SPAN style='FONT-SIZE: 9.5pt; FONT-FAMILY: "Lucida Console"; BACKGROUND: #e8e8e8; COLOR: #172b4d; FONT-STYLE: italic'>username</SPAN><SPAN style='FONT-SIZE: 9.5pt; FONT-FAMILY: "Lucida Console"; BACKGROUND: #e8e8e8; COLOR: #172b4d'>\AppData\Local\Microsoft\OneNote\16.0\cache</SPAN> 
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black"><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri">Delete everything in this folder</SPAN> 
<LI lang=yo style="MARGIN-BOTTOM: 0px; VERTICAL-ALIGN: middle; MARGIN-TOP: 0px; COLOR: black"><SPAN style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri">Open OneNote. It will reload all of your notebooks, sections, and pages. This will appear slow because it's rebuilding that cache folder.</SPAN> </LI></OL>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; MARGIN: 0in">&nbsp;</P>
<P lang=yo style="FONT-SIZE: 11.5pt; FONT-FAMILY: Calibri; MARGIN: 0in">&nbsp;</P>
<P><CITE lang=yo style="FONT-SIZE: 9pt; FONT-FAMILY: Calibri; COLOR: #595959; MARGIN: 0in">#omwiki #omstart</CITE></P>
<P><CITE lang=yo style="FONT-SIZE: 9pt; FONT-FAMILY: Calibri; COLOR: #595959; MARGIN: 0in">&nbsp;</CITE></P>
<P><CITE lang=yo style="FONT-SIZE: 10pt; FONT-FAMILY: Calibri; COLOR: #595959; MARGIN: 0in">© 2020 Steven M Cohn. All rights reserved.</CITE></P>
<P><CITE lang=yo style="FONT-SIZE: 10pt; FONT-FAMILY: Calibri; COLOR: #595959; MARGIN: 0in">Please consider a <A href="https://github.com/sponsors/stevencohn">sponsorship or one-time donation</A> to support ongoing development</CITE></P></UL></DIV></DIV></DIV>
<DIV>
<P style="MARGIN: 0in">&nbsp;</P>
<P style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; COLOR: #969696; DIRECTION: ltr; TEXT-ALIGN: left; MARGIN: 0in">Created with OneNote.</P></DIV>
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